• integrated resources
  • $45,235.00 -89,790.00/year*
  • Newark, DE
  • Administrative/Clerical
  • Full-Time
  • 107 Kenmark Rd

position filled body

Loading some great jobs for you...




Job Title: Care Connector

Location: Newark, DE 19713

Duration: 4 Months


Description:

  • The Care Connector is responsible for supporting the daily operations of integrated care management and utilization management program interventions.
  • The Care Connector performs in a contact center environment, effectively processing calls from Members, Providers and other areas, internal and external to the company.
  • The CC identifies members with Care Gaps/HEDIS related health conditions and assists them in accessing care through Plan benefits and community resources.
  • Under the direction of Clinical staff, the Care Connector will provide members with educational materials and carry out strategies to increase health care adherence and reduce barriers to care.


Required Skills:

  • Proficient PC skills in a Windows based environment including word processing, spread sheets and working in database programs
  • Working knowledge of Plan Benefits and Services
  • Proven ability to keep accurate and timely records and documentation according to established processes
  • Customer service experience on phone and in-person


Education:

  • High School Diploma or GED


Required Skills:

  • DISCHARGE PLANNING
  • ELECTRONIC MEDICAL RECORDS
  • CUSTOMER SERVICE
  • DOCUMENTATION


Additional Skills:

  • MENTAL HEALTH
  • BENEFITS/HEALTH INSURANCE
  • DATABASE
  • CUSTOMER SERVICE ORIENTED
  • HEDIS
  • MICROSOFT WORD
  • OPERATIONS





* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

Launch your career - Upload your resume now!


Loading some great jobs for you...